Returns & Refunds
We want you to be satisfied with your order.
Returns
You may return items within 14 days of delivery.
Items must be:
- unused
- in original packaging
To start a return, contact us at
info@formandcarry.com
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds are issued to your original payment method.
Processing time may take 5–10 business days.
Shipping costs
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Damaged or incorrect items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos.
We will resolve the issue as quickly as possible.
Non-returnable items
Certain items may not be eligible for return, including:
- used items
- items not in original condition
Contact
info@formandcarry.com
We respond within 1–2 business days.